Newsroom

Media Contacts

Reporters, editors, and others with inquiries about the AOL service and AOL companies should use the contacts in the table below.

AOL members with billing, account, password, or technical support questions can contact AOL Member Services 24 hours a day at 1-800-827-6364. Online member help is available on AOL.com.

The AOL Media Contacts below do not have the ability to help with general member account and technical issues.

Corporate Media Inquiries, External Strategy, Advertising, Consumer Education and Public Policy Tricia Primrose Wallace
(703) 265-2896
AOL Media
 Alysia Lew
(212) 652-6376
AOL Publicity Kurt Patat
(212) 652-6323
Community Relations, Event Marketing and Executive Speaking Inquiries Rachel Gross
(212) 206-4466
Bebo Sarah Gavin
+44 (0)20 7291 4903

 

 
 

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How to Contact Us

Users of AOL's Free Web Services

  • To learn how to get a free AOL Mail account, please visit www.free.aol.com. 
  • For questions about your free account, please visit the Help Center on AOL.com.

Paid Subscribers

  • For questions about your account status, billing plan, etc., visit the Help Center on AOL.com, AOL Keyword: Help, or call 1-800-827-6364.

Press Inquiries

Investor Relations

Job Inquiries

  • Please visit the Careers at AOL section of this site.
AOL Headquarters
  • AOL LLC 
    770 Broadway
    New York, NY 10003
    (212) 652 6400